Zayed International Airport (AUH) offers a full suite of professional baggage services designed to enhance your travel security and convenience. Whether you need to protect your luggage, store it during a layover, or report a lost item, we provide dedicated facilities to manage your baggage with ease.
Protect your luggage from damage, tampering, and theft with our secure wrapping service. Bag Wrap provides a durable, protective film that adds an extra layer of security to your checked baggage and is conveniently located near the check-in areas.
If you have a long layover or wish to explore Abu Dhabi unencumbered, utilise our secure luggage storage facility.
Services
A dedicated left luggage service offers secure storage for your bags for a few hours or several days.
Baggage Storage Rates:
Multiple Items Discount
10+ Items | 10% off |
20+ Items | 15% off |
Pricing explained
We have simple pricing for up to 3 hours, up to 12 hours, up to 24 hours, up to 48 hours & up to 72 hours. Each storage period in excess of 72 hours is charged at the per day rate.
*The per day cost is added to the cost already incurred of AED 140.00.
All prices shown are per item and are charged per time period (whether lesser or part of)
We understand the distress of losing a personal item. Our Lost & Found team works diligently to reunite passengers with their belongings.
Items Lost in the Terminal
If you lose an item within the airport terminal (e.g., at security, in a lounge, or a public area):
Items Lost on the Aircraft
Items Lost in Checked Baggage
Time Band | Price per item |
|---|---|
Up to 3 hours | AED 35 |
Up to 12 hours | AED 55 |
Up to 24 hours | AED 75 |
Up to 48 hours | AED 105 |
Up to 72 hours | AED 140 |
After 72 hours* | AED 25 per day |
All facilities operate 24/7. Please confirm the exact rates and terms at the counter.
Lost Item Webform
Report the lost item immediately via the official airport Lost & Found webform
Contact Details
Provide your contact details and a detailed description of the item. The team will contact you if they locate your property. Collection and home delivery options are available.
Contact Airline
If you lose an item on board your flight, please contact your airline directly, as they manage the lost property for their aircraft. Contact information for all airlines operating at Zayed international Airport can be found in the Airline Directory.
Airline's baggage services desk
If your checked baggage is delayed, damaged, or lost, contact your airline's baggage services desk immediately upon arrival. Your airline is responsible for managing checked luggage claims.
Salam Meet & Assist
Let our team guide you from kerb to gate.
Porter
Our friendly porters are here to help.
Tax Refund
Reclaim value added tax (VAT) if eligible
Free Wifi
Enjoy complimentary high-speed Wifi
Airport Express
Travel between Abu Dhabi and Dubai.
