Assistance

Assistance

Special Assistance

We are committed to providing support for Guests with disabilities and those who require assistance during their travel experience.

To ensure that your journey is as comfortable and accommodating as possible, please inform your airline or travel agent when booking your flight ticket or at least 48 hours before your departure if you anticipate needing assistance at the airport.

Your communication will allow us to make the necessary arrangements to meet your specific needs, ensuring you enjoy a seamless and inclusive travel experience.

We will ensure you are assisted if you require the use of a wheelchair without pre-booking with your airline. Please approach one of our friendly customer service agents to request for assistance.